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Just Culture defines three behaviors: human error, at-risk behavior, and reckless behavior. At-risk behavior is the tricky one to work with; it’s the most prevalent and it takes many forms. Risky behaviors can be difficult to spot and the employee may not even realize they’re making a risky choice. In most cases, the employee either doesn’t see the risk in the choice or doesn’t think the risk is significant. Maybe they’re a little too comfortable in what they’re doing. Maybe they think ...

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